Privacy Policy

The Application and all electronic communications related thereto is the property of the Company. The Application is intended for use by public and would have a counter terminal application of Operator and Admin that is intended for use by employees and authorised agents of the Company and its subsidiaries and such employees and authorised agents shall be subject to Alam Flora Sdn Bhd Information Security Policy.

Unauthorised access or use of the Application and/or all electronic communications related is prohibited and shall dealt with in accordance with the Alam Flora Sdn Bhd Information Security Policy. The Application is monitored in accordance with Alam Flora Sdn Bhd Information Security Policy. Use of this system constitutes consent to such monitoring and users of this Application shall have no expectation of privacy in such use.

The Company and You agree and to ensure compliance at all times with the provisions contained in the data protection laws, not limited to the Personal Data Protection Act, 2010 ("PDPA”) and its subsidiary legislations in order to collect, use, process, record, hold, store, share and/or disclose any or all information related to usage of this applications.

Your personal data will be processed by the Company or by parties acting on our behalf of the Company. Such personal data will include (but will not be limited to) users name, national registration identity card number, passport number, nationality, race, birth date, age, gender, address, telephone number, e-mail address, religious beliefs, medical records, criminal records, affiliations, political beliefs and any other information relating directly or indirectly to You or which may be used to identify You.

The Company may process Your personal data for the following purposes:-

To provide You with products and/or services and any other purpose relating to Company provision and/or Your usage of said products and/or services;
To maintain internal records;
To verify Your identity;
To contact You;
To respond to Your queries, if any;
To enable You to enter into a contract with the Company;
To carry out research and analysis;
To conduct marketing and promotion;
To conduct audits, investigations, or any other inquiry;
To conduct any legal proceedings or in relation to any legal action;
To prevent any unlawful act;
To carry out any action provided for by law or required by an authority; and
To achieve any other purpose which, in the Company estimation, is necessary and/or reasonable in the circumstances.

The Company may collect Your personal data from the following sources:-

From You;
From Your usage of the products and/or services;
From any communication provided by You to the Company;
From any publicly available source; and
From any third party.

You have the right to request access to and to request correction of users personal data. The Company reserve the right to refuse any request for access or correction to Your personal data. To exercise this right, please contact Us using the contact information provided. Note that Your exercise of the aforesaid right may have effects on the Company provision of the products and/or services (such effects may include the non-provision of the products and/or services) to You and the Company are not liable for any loss, damage, or any other liability resulting directly or indirectly from such effects.

We may disclose Your personal data to the following parties:-

A party to whom disclosure is provided for under law or required by an authority;
A company related to the Company;
The Company’s business partners, agents, employees, contractors, sub-contractors, service providers, and suppliers;
Auditors, consultants, accountants, lawyers, or advisors; and
Any other party to whom disclosure is, in our estimation, necessary and/or reasonable in the circumstances.

The personal data that You provide to the Company is obligatory and necessary in order for the Company to provide You with the products and/or services. Any failure to provide such personal data may have effects on the Company’s provision of the products and/or services (such effects may include the non-provision of the products and/or services) to You and the Company is not liable for any loss, damage, or any other liability resulting directly or indirectly from such effects.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

By visiting this page on our website: www.alamflora.com.my
By sending us an email: digitaltouchpoint@alamflora.com.my